Cancellation Policy

At Engage Positive, a subsidiary of ERPROOTS, we understand that circumstances may change after a service request or project booking. This Cancellation Policy outlines the terms under which services may be canceled.

Project Cancellation

Clients may request cancellation of a project by contacting us via email or phone.

Before Project Commencement

• If a cancellation request is made before work has commenced, the project may be canceled without additional charges.
• Any advance payment made may be refunded according to our Refund Policy.

After Project Commencement

• If the project has already started, cancellation requests will be reviewed based on the amount of work completed.
• Charges may apply for work already performed, resources allocated, consultations conducted, or deliverables prepared.

Subscription or Recurring Services

For any recurring digital services, clients must notify us before the next billing cycle to avoid future charges.

Company Rights

Engage Positive reserves the right to cancel or suspend services in cases including but not limited to:

• Non-payment of invoices.
• Violation of agreed terms and conditions.
• Misuse of services.
• Provision of inaccurate or misleading information.

How to Request a Cancellation

To request a cancellation, please contact us with your project or order details:

Email: [email protected]

Phone: +91 6374 712651

Policy Updates

Engage Positive reserves the right to modify this Cancellation Policy at any time. Any updates will be posted on this page with the revised effective date.

Engage Positive A Subsidiary of ERPROOTS
Email: [email protected]
Phone: +91 6374 712651